Frequently Asked Questions
Everything you need to know about shopping with Freckled Poppy.
How long does shipping typically take?
We pride ourselves on fast processing! Standard shipping typically takes 3-7 business days within the United States, depending on your location.
What is your return policy?
We offer returns for store credit on unworn, unwashed items with tags attached within 14 days of delivery. Please note that items marked as 'Final Sale' cannot be returned.
How do I know what size to order?
We provide detailed fit videos and sizing descriptions for every item. Since we carry various brands, we recommend checking the specific measurements listed on the product page.
Do you offer Sezzle or other buy now, pay later options?
Yes! We offer several flexible payment options including Sezzle and Shop Pay Installments, allowing you to split your purchase into four interest-free payments.
Can I change or cancel my order after it's placed?
Because we aim to ship orders as quickly as possible, we are unable to make changes or cancellations once an order has been submitted.
How can I track my package?
Once your order ships, you will receive an email with a tracking number. You can also track your order directly through the Freckled Poppy mobile app.